University of the Pacific is committed to your health and safety as the coronavirus (COVID-19) continues to spread. We are monitoring the CDC and WHO websites and taking all necessary precautions.
As Governor Gavin Newsom issues statewide shelter-in-place order, University of the Pacific will continue to close its Hearing and Balance Centers in Stockton and San Francisco through May 31, 2020, or as recommended by our local government, for in-office patient appointments. However, we are offering phone consultations, telehealth appointments, and curbside service for limited urgent services (i.e., hearing aid repair and troubleshooting that could not be resolved via phone) by appointment only.
Stockton Clinic: (209) 946-7378
Lily Lye: email@example.com
Gail Amornpongchai: firstname.lastname@example.org
Stephanie Raval: email@example.com
Curbside Hearing Aid Service Protocol for Stockton Clinic
San Francisco Clinic: (415) 780-2001 or firstname.lastname@example.org
Curbside Hearing Aid Service Protocol for San Francisco Clinic
As the recommendations from the Centers for Disease Control and Prevention (CDC), California Governor’s Office, and the California Department of Public Health regarding COVID-19 are evolving, our university and clinic protocols and guidelines are likewise undergoing continuous revision. We will keep you updated on our closures and how we will be able to best serve you.
Please note, we CANNOT perform on-site testing for coronavirus at any of our clinics. Please contact your primary care physician, Urgent Care, local health department or your local emergency room if you:
- Have a fever, cough or cold/flu like symptoms, or symptoms of lower respiratory illness (e.g., cough or shortness of breath)
- Have been exposed to someone that has been diagnosed with coronavirus or someone who has had contact with anyone under quarantine for the virus
- Have recently traveled or been exposed to anyone returning from outside of the United States
Feel free to reach out if you have any questions or concerns about your hearing healthcare. We appreciate your understanding and flexibility during this difficult time.