San Francisco Staff

  • Clinical Faculty
  • Clinical Instructors
  • Academic/Clinical
  • Administration
  • Emeritus
  • Clinical Faculty

    Shu-En Lim, Au.D.

    Dr. Shu-En Lim is the Clinical Director of Audiology for the Hearing and Balance Center. She received her Bachelor of Science from Northwestern University and her Doctor of Audiology from Vanderbilt University. Dr. Lim is a licensed dispensing audiologist and a fellow of the American Academy of Audiology, the American Board of Audiology and the American Speech- Language-Hearing Association. She has experience in pediatric and adult diagnostic evaluations and rehabilitation, including hearing aids and cochlear implants, vestibular assessments, tinnitus counseling and auditory rehabilitation.

    Clinical Instructors

    Heidi Makeig, M.S.

    Heidi Makeig is a clinical instructor/diagnostic audiologist at the University of the Pacific Hearing & Balance Center. She received her B.S. from Ohio University and her M.S. from Vanderbilt University. She has worked in the field of Audiology in the Bay Area since 2001 and currently splits her time between Marin General Hospital and UOP. Heidi has focused on adult and pediatric diagnostics in medical settings throughout her career, including electrophysiology and balance testing. She particularly enjoys working with culturally diverse pediatric populations.

    Alissa Todd, Au.D.

    Dr. Alissa Todd is a clinical instructor and audiologist at the University of the Pacific Hearing & Balance Center. She received her Bachelor of Arts from the University of Vermont and Doctor of Audiology from Louisiana State University Health Sciences Center. Dr. Todd is a licensed dispensing audiologist, and member of the California Academy of Audiology. She specializes in diagnostics and hearing aids. Dr. Todd is involved in completing data analysis on hearing screening rates for children in California. As an audiologist she enjoys the relationships she is able to build with patients and the ability to improve their quality of life.

    Academic/Clinical

    Rupa Balachandran, Ph.D.

    Dr. Rupa Balachandran is the director of the Doctor of Audiology program at the University of the Pacific. She obtained her Ph.D. in speech and hearing sciences at the City University of New York. Dr. Balachandran has presented at several national meetings on the topics of central auditory processing and speech perception by hearing-impaired individuals. She was president of the California Academy of Audiology and is a licensed dispensing audiologist.

    Joe Hu, Ph.D., Au.D.

    Dr. Jiong “Joe” Hu is a licensed audiologist at the University of the Pacific Hearing and Balance Center. He earned both his Ph.D. and Au.D. from Ohio University. Dr. Hu is a fellow of the American Speech-Language-Hearing Association and American Academy of Audiology. In addition to his clinical research activities, he specializes in adult diagnostic evaluations and rehabilitation, auditory electrophysiological assessments, hearing aids and management of hearing loss and vestibular assessment.

    Administration

    Matthew Pausa

    Matthew Pausa comes to the University of the Pacific with a background in IT support, restaurant management and small business ownership. This experience has given him the skills to provide our patients with strong customer service. Matt is an avid gardener and often spends his weekends up at the Russian River.

    Emeritus

    Kenneth Billheimer, Au.D.

    Dr. Kenneth Billheimer is an audiologist at the University of the Pacific Hearing & Balance Center. He received his master’s degree in audiology from California State University at Fresno and his Doctor of Audiology from Arizona School of Health Science. Dr. Billheimer has worked as an audiologist with the U.S. Army Medical Service Corps, Kaiser Hospital in Fontana and a private practice in Pleasanton. He has also served as an adjunct faculty member at Chapman College, University of Redlands and California State University at East Bay. Dr. Billheimer specializes in adult and adolescent audiology with an emphasis on management of hearing loss and amplification.

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